Customer Service Recruitment

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Hard to Recruit

Finding it hard to recruit?

With more jobs being advertised than active job seekers, we are in an unprecedented situation in the UK.  There are various reasons for this, including business recovery after the global pandemic, a high volume of UK workers leaving the workforce…
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Recruiter Research

Recruiters. Research before you cold call!

I’ve just received a call from a recruiter at a leading accountancy and Finance agency in Leicester. The recruiter persisted in ringing 4 times in the space of 3 minutes whilst I was on another call. I then answered and…
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Overused buzz words in interviews

“Passion” and “passionate” are words that are often used by people to describe how they feel about their jobs. In reality, most of us have the motivation and desire to get up and go to work each day for various…
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